Professional Software products are in use in mission critical capacities all around the world. We understand the need to quickly resolve issues in these types of situations so we try to maintain up to date information and make it easy to find. The links below provide direct access to the most important information.
Our users who are affiliated with DFAS are required to contact DFAS directly for assistance. Nevertheless our engineers are often directly involved in troubleshooting problems ranging from database maintenance to network latency and firewall configuration. If you find a problem or solution that is not addressed in our on-line documentation please let us know so we can update our information and improve our level of support.
UPDATE
PACKAGES
DFAS has requested that PSC no longer distribute the Sybase version of the monthly travel rates update packages. DFAS customers that do need Sybase compatible rate updates should contact Pam Wolff (pamela.r.wolff2.civ@mail.mil).
Users who have a separate contract with PSC should contact your existing point of contact or send email to inquiry@profsft.com for assistance.